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Everything you need to sell more to your customers

A management app and an online store, connected. Pick an area to see the features.

Automatic monitoring

Finds the opportunities in your customer base

How it creates value

From fading customer to returning customer

  1. Your customers

    • A

      Ana

      Last purchase 6 days ago

      Active
    • C

      Carlos

      Last purchase 38 days ago

      At risk
    • J

      Júlia

      Last purchase 95 days ago

      Lost
    1

    Spots who is fading away

    Compares each customer’s frequency and flags who is at risk.

    See feature
  2. SE

    Your Business

    Hi Carlos! We miss you 💜 You have 120 points waiting. How about coming back this week?

    09:12

    2

    Reaches out at the right time

    The message goes out on its own from your business WhatsApp.

    See feature

  3. Carlos bought again

    Order of $89.90

    At riskRecovered
    3

    The customer buys again

    Goes from “at risk” to “recovered” and you sell again.

    See feature

  4. Recovered customers

    ActiveAt riskToday
    4

    You see the result

    On the dashboard: who came back, who is at risk and what happened today.

    See feature

What you get: Sales recovered without you having to remember anyone.

Customer monitoring

Active, at risk, lost and recovered

UpUou tracks each customer’s buying frequency and flags who is fading away before you lose the sale.

Automated messages

The customer journey on WhatsApp and email

Thank-you, birthday, reward available, pending payment and lapsed customer: each moment gets the right message without you typing.

Official WhatsApp

Sent from your business number

Connect your Meta account and messages go out from your business number through the official WhatsApp API.

Reports and dashboard

Who came back, who is at risk and what happened today

See on your dashboard who earned points, upcoming birthdays, top customers and expiring cashback, then dig into reports.

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Turn into sales

The way back for customers to buy again

How it creates value

From an Instagram link to a paid sale

  1. suaempresa.upuou.comSE

    House combo

    $39.90

    Cut + beard

    $60.00

    1

    Customers open your store

    Your branded link, straight from WhatsApp or Instagram.

    See feature

  2. Pick a time

    Mon 12Tue 13Wed 14
    09:0010:3011:0014:0015:3017:00
    Awith Ana · Haircut
    2

    Picks and books on their own

    Products, services and free slots, without waiting for a reply.

    See feature

  3. PIX

    $120.00

    Payment confirmed
    3

    Pays with PIX or card

    Payment confirmation arrives automatically.

    See feature

  4. New order #1043

    just now

    2× House combo$79.80

    1× Fresh juice$40.20

    PaidDelivery
    4

    The order lands in your app

    Already paid, with delivery or pickup set.

    See feature

What you get: Your store sells around the clock, with no back-and-forth and no manual payment checks.

Online store

Your storefront with your link and brand

An online store at yourbusiness.upuou.com with your logo, banner and colors. Customers open it from your WhatsApp or Instagram link and do everything on their phone.

Online orders

Delivery or pickup, paid online

Customers pick products in your store, choose delivery or pickup and pay online. The order lands straight in your app.

Online booking

Customers book on their own, anytime

Customers choose the service, the professional and a free slot in your online store — no back-and-forth messages.

Subscriptions and packages

Recurring revenue and prepaid packages

Create monthly plans and service or product packages. Customers buy online and you track each balance.

PIX and card payments

Payments confirmed without manual checks

Customers pay for orders, packages and subscriptions with PIX or card in your online store and confirmation arrives automatically.

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Retain

Reasons for customers to keep coming back

How it creates value

From the first purchase to the next visit

  1. Purchase complete

    $85.00

    +85 points

    15 more to your reward

    1

    Buys and earns points

    The digital loyalty card adds points on every purchase.

    See feature

  2. Loyalty card

    Gold

    Maria Silva

    750 / 1000 points

    BronzeSilverGold
    2

    Moves up a tier

    Bronze, Silver, Gold: customers want to reach the next one.

    See feature

  3. Your cashback

    $8.50

    to use on your next purchase

    Expires in 7 days
    3

    Gets cashback

    Credit with a deadline, only valid on the next purchase.

    See feature
  4. A

    Ana

    B

    Bruno

    Ana referred Bruno

    Bruno became a customer
    4

    Comes back and refers friends

    Your customers bring new customers through your online store.

    See feature

What you get: Every purchase leaves a reason for customers to come back and bring friends.

Loyalty program

Points, tiers and rewards

Your digital loyalty card: customers earn points, move up tiers (Bronze, Silver, Gold) and redeem rewards.

Cashback

Credit that brings customers back

Part of every purchase comes back as credit for the next one. See whose cashback is about to expire and reach out at the right time.

Promotions and coupons

Time-limited offers that drive sales

Publish time-limited promotions in your online store and create codes for customers to earn points on their own.

Customer referrals

Customers bringing new customers

Customers refer friends through your online store and you track who referred whom and who became a customer.

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Management

Your day-to-day operation

How it creates value

Your whole operation in one place

  1. customers.xlsx

    AnaActive
    CarlosAt risk
    JúliaLost
    PedroActive
    1

    Bring your customer base

    Import your spreadsheet and know right away who is active and who lapsed.

    See feature

  2. New

    #1043

    #1044

    Preparing

    #1041

    Sent

    #1039

    #1040

    2

    Orders in stages

    From received to delivered, with no order lost along the way.

    See feature

  3. Today's schedule

    AAna
    09:00
    10:30
    BBruno
    09:30
    11:00
    3

    Schedule by professional

    Time slots, staff and confirmations on one screen.

    See feature

  4. Monthly plan · October

    • AnaPaid
    • PedroPaid
    • CarlosPending

      Reminder sent automatically

    4

    Billing every month

    Subscriptions billed and customers notified when a charge is pending.

    See feature

What you get: Less time on admin and no forgotten order, booking or charge.

Order manager

From received to delivered, step by step

Confirm, prepare, dispatch and complete each order in stages, with tabs for new and in-progress orders.

Schedule and staff

Time slots, staff and confirmations

Organize the schedule by professional and location, with opening hours and booking confirmations.

Recurring billing

Subscriptions billed every month

Subscriptions are billed every period and you track paid, pending and cancelled charges, with automatic customer notices.

Data import

Customers and sales from a spreadsheet

Bring in your customers and sales history from a spreadsheet and start out knowing who is active and who has lapsed.

App on phone and computer

Android, iOS and Windows, works offline

Use it at the counter on your computer or on the go on your phone. The app keeps working offline and syncs later.

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Start selling more today

Create your account, download the app and set up your online store.

Start free trialTalk to a consultant